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FIAT Abarth
LA Auto Show Launch Site, FIAT Abarth USA Website
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Ally Bank
SmartAuction
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ARI Network Services, Inc.
PartSmart Parts Lookup Application
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AT&T
Shopping Cart, Video Library
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Briggs and Stratton
Parts Lookup Application
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Chrysler
Chrysler USA Website
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Coca Cola
Live Positively Website, Coke Donations Vending Machine Application
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Cox Communications
Bandwidth Capacity, Interactive Bill, Performance Management, Voice Tools, WebMail
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Dodge
Dodge USA Website
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Extended Stay Hotels
Mobile Website
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FIAT USA
FIAT USA Website, FIAT 500e Website
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Fiserv
Innovation Designs, Wearables, Bill Pay applications, Mobile Bill Pay
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Ford
Warranty Application
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General Motors
OnStar Insurance Monitoring
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Gunbroker.com
Auction Website
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Harley Davidson Motorcycles
Parts Website, Website Design
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IBM
Engage! Self Enablement Tool
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LexVid
Online Certifications
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Lotus Cars USA and Lotus Cars Ltd.
Lotus Cars USA Website, Car Configurator, Emissions Application
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Meijer
Online Grocery Ordering
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Mercedes Benz
AMG Website
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MNTN
Connected TV
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Polaris Off-Road Vehicles
Polaris Website
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Porsche North America
Porsche Driving Website
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SeaRay
Website Design, L Class Website Design, Mobile Web Design
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Student Bridge
Student Tours
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Thyssen Krupp
Dashboard Monitoring Application
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University of Southern California
Time Tracking
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Verizon Business
Global Sales Repository Design
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VitaminWater
Jessie J Facebook Promotion
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Yahoo!
Finance "Real Money"
Product Checkout Experience
During this period of time, AT&T did not have a unified checkout experience across all of their products lines which meant a user that wanted cell service and home service could not sign up in the same cart. I was responsible for designing a shopping cart experience that would intergrate all four verticals. This meant leveraging each of four code bases into a unified front in interaction that not only allowed multiple product checkout but was common enough as not to confuse the user while making their selections. In addition, I designed several tech support chat and video library features.

- UX Lead
- 2007
- Retail, Telecom, UX Design
- https://www.att.com/

Unified Shopping Cart
Each of the four product lines had their own style and flow when it came to purchase. The largest task was to leverage these flows in a way that made them appear seamless while having to leverage four separate code bases and platforms to serve the data.

Video Library
As part of the customer shopping process, there were many pages of videos that were presented to the user to learn more about a specific product. These video previews were presented in a timely manner based on where the user was in each flow.

Support Chat
At this time, support chat was not very common. AT&T was designing their own chat platform and I was responsible for designing the interaction.